The digital pet health card

Customers of Helvetia Germany who take out pet health insurance online benefit from the digital pet health card. The practical wallet card enables pet owners to access all their pet's important data and insurance information on their smartphone at any time and from anywhere, so they can act quickly in an emergency.

Three benefits at once: transparency and cost reduction and additional added value

Thanks to the digital Helvetia Animal Health Card, customers have access to important data about their animal health insurance at any time and from anywhere. From the insurance policy number and the selected tariff including additional benefits to the chip or tattoo number as well as an overview of all included benefits.

In the event of an emergency, customers can quickly find all the important contacts with telephone numbers for customer service and emergencies. Another advantage is the integrated online service report, which allows customers to submit documents digitally with just a few clicks. In addition, the digital health card offers a quick and easy way to book online veterinary visits with Pfotendoctor, a partner of Helvetia Germany.

Customer convenience is a high priority at Helvetia Germany, and the digital pet health card is another step towards an improved customer experience. After taking out pet health insurance online, customers automatically receive their personal wallet card by email. The card works without an insurance app and can be easily stored in the company's own iOS wallet app or the GPay app for Android devices. In addition, customers can receive further information on an ad hoc basis, for example during the peak tick season.

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